Privacy Policy

STEAM CANADA is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect your personal information.

STEAM CANADA Commitment to Security

Personal information is accessible by approved staff to handle complaints or requests. All staff are bound to this policy as part of their contract.

Personal Information That Steam Canada May Collect

Steam Canada collects the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers and complaint and inquiry information. Steam Canada does not collect or maintain information for those known to be under the age of 13 and no part of our site is structured to attract anyone under the age of 13.

How Steam Canada May Use Personal Information

Unless you consent, Steam Canada will only use your personal information for the purpose for which it was submitted such as to reply to inquiries, handle complaints and process billing and business requests related to our services.

We will also release personal information under the following circumstances:

  • Where release is required by law (for example, a subpoena) or regulation, or is requested by an agency for governmental investigative purposes or governmental proceedings;
  • Where our records indicate that a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
  • To appropriate governmental authorities, where by a company's failure to participate in BBB's advertising self-regulated process, or;
  • To appropriate persons, where your communication suggests possible harm to others.

Help Us Keep Your Personal Information Accurate

If your personal information changes or you would like to update the personal information we may have on file, please email us with the new information.

Computer Tracking and Cookies

Our web site is not set up to track, collect or distribute personal information not entred by its visitor. We only track the number of visits to our site.

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.