Never pour cleaning solutions
directly onto the carpet, rug, oriental rug, drapery,
etc.
Always brush
stains lightly to the centre of the spot to avoid
spreading it.
Keep stains
moist until a professional cleaner arrives if possible.
Never use commercial
cleaners unless you are sure they will remove the stain
because you may "set" it.
Pet odour removal cannot
be guaranteed because when moisture is present, bacteria
feeds on the urine and causes the odour.
Circulate the
air to speed up drying time. If possible, slightly open a
window to let in fresh air.
Do not allow
children or pets to crawl or walk on cleaned carpet for
at least 8-12 hours - preferably longer - until carpet is
thoroughly dry.
Do not walk on
freshly cleaned carpet for at least 4 hours or more until
dry to the touch. Use caution when walking from a wet
carpet to a bare floor.
Do not remove
aluminum or plastic pieces that have been placed under
legs of furniture until carpet is absolutely dry.
Vacuum after
carpet is dry and then vacuum on a regular schedule.
We think that
these suggestions will help keep your carpets looking
beautiful and fresh for a long time.
Abrasive wear
and stains cannot be included in our guarantee.
A
"spot" is something present in the carpet that
can be broken down and removed from the carpet fibres. A
"stain" is a something that has altered the
colour or make-up of a fibre and cannot be removed by
cleaning.

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